FAQs 2017-02-01T13:02:18+00:00

Hush Tours is proud to be one of New York’s best tour experiences. If you have any questions about Hush Tours, check out our FAQ below, or contact us and we’ll do our best to respond to your questions as quickly as possible.


Why Should I Take a Hush Tour? 2016-07-01T17:03:15+00:00

Hush Tours is the only experience of its kind. It is a comprehensive hip hop tour that focuses on the true origins of hip hop culture 40 years ago, with real celebrity talent as tour guides. Every Hush Tour is its own unique experience, providing a comprehensive overview of the most important elements of the New York hip hop scene. From DJs, MCs, B-Boys, and Graffiti artists, every tour is designed to provide you with a one of a kind opportunity to see a side of New York that not even residents have seen.

But I Don’t Like Rap. Will I Like This Tour? 2016-07-01T17:03:33+00:00

Absolutely. Hip hop is a culture, not simply a style of music. Hip hop culture is filled with an incredible artistic history, as well as a community that has influenced generations not only in New York, but around the world. Our tours have humor, energy, and stories all their own, and take you into areas of New York that you don’t have to like hip hop music to appreciate.

Are There Any Other Tours Like Hush Tours in NYC? 2016-06-30T17:28:25+00:00

None. Hush Tours is a one of a kind experience. Not only is it the only tour of hip hop history, it’s also the only tour narrated by the legends that have been there. There are other tours that go through Harlem or hit up some of the Jazz clubs, but no other tour provides the same perspective and insight on the total hip hop experience that you receive through Hush Tours.

Do I Really Get to Meet Celebrities with Hush Tours? 2016-06-30T17:21:01+00:00

Yes! Your tour guides are all legends of hip hop, and were themselves a part of hip hop history. Some of your possible celebrity guides include Grandmaster Caz of The Cold Crush Brothers, Rahiem from Grand Master Flash & The Furious Five, Ralph McDaniels, Lady K Fever, Johnny Famous, DJ Red Alert, as well as several others, there may also be surprise guests on any tour.

Can I Book a Private/Customized Tour? 2016-06-30T17:44:03+00:00

Absolutely! We offer private and customized tours for groups, billed at an hourly rate with a minimum of 4 hours. Learn more about our private tours on our dedicated page.

If a Tour is Sold Out, Do You Have a Waiting List? 2016-06-30T17:16:39+00:00

Not yet. Our tours are available on a first come, first served basis. Tours usually do sell out, so we encourage you to purchase tickets well in advance and plan your trip accordingly.

What Are the Requirements for a Discounted Ticket? 2016-06-30T17:38:59+00:00

All children 18 and under qualify for a youth ticket, which is offered at a discount. Keep in mind when you purchase a tickets that those not escorted by an adult are expected to stay with the group at all times, and responsible for sticking with the group. We do recommend that children under the age of 14 or those that have a tendency to wander off come with an adult, but it is not required.

What Age Qualifies for a Child Ticket? 2016-06-30T17:11:26+00:00

Child tickets are available for anyone between the ages of 6 to 18.

I Have a Coupon Code. How Do I Use It? 2016-07-01T17:02:29+00:00

Each coupon code has specific guidelines for use. Some may be for specific types of tickets/tours, and other may be for limited time frames. If you find you are having difficulty using a coupon code online, please call us at 212-714-3544 and we’ll look into the problem.

Do I Need to Confirm My Reservation? 2016-06-30T17:53:52+00:00

Please call 212-714-3527 or email [email protected] 24 hours prior to tour date during the months of December – March to reconfirm and receive up to date tour information as the weather patterns fluctuate.

Is Lunch Included? 2016-06-30T17:52:23+00:00

Lunch is not inlcuded in the ticket price. It is recommended that you bring cash for lunch. Many of the best restaurants on the tour do not accept credit cards. Please note that not all activities include a lunch stop.

Do You Offer Refunds? 2016-06-30T17:55:35+00:00

All sales are final. We also expect you to have a great time on one of the best tours of New York.

Do You Cancel in Bad Weather? 2016-06-30T17:48:47+00:00

You know nothing can stop hip hop. Except for snow and dangerous storms of course. We do everything we can to still hold our tours and cancellations are very rare. Activities may be cancelled in the event of severe weather. We continue all tours in light rain and moderate weather conditions, but if the weather becomes unsafe or severe, we may cancel up to an hour before start time. If the tickets are cancelled for any reason, ticket holders will be able to reschedule subject to availability or receive credit for a future event.

Can you recommend any hotels for out of town guests? 2016-08-01T15:50:40+00:00

New York has a seemingly endless choice of hotels. Try trivago.com to narrow down the options and find a hotel to suit your needs.

If you’re considering staying in Brooklyn, we recommend:

The Brooklyn – A Hotel
1199 Atlantic Avenue
Brooklyn, NY 11216

9 Beaver Street
Brooklyn, NY 11206

Let them know we sent you! 😉

Are The Tours Age Appropriate? 2016-06-30T17:10:27+00:00

Yes. We frequently have guests over the age of 5 on the tour, and we are very popular with teenagers and young adults all the way to senior citizens.

Can I Send My Child Alone? 2016-06-30T17:15:43+00:00

We do allow teenagers to be on the bus alone. Keep in mind that the tours often make stops, so your child will be expected to stay with the group at all times. Please make sure you provide them with some type of cell phone so that they can reach you, and let us know in advance that your child will be onboard without adult supervision so our guides can make an effort to watch them.

Do You Allow Videotaping? 2017-02-01T13:02:26+00:00

We do allow photography off the bus, but filming and audiotaping are prohibited. Our guides like to be able to speak with you freely and tell you stories that they want coming from them in person.

Is Your Tour Bus Wheelchair Accessible? 2016-06-30T17:36:09+00:00

Unfortunately, no. At the moment, we do not have a bus that is wheelchair accessible. We are looking into it.

What Ethnic, Gender, and/or Age Audience is Hush Tours For? 2016-06-30T17:18:44+00:00

All of them! Hush Tours is the definition of family friendly. Hip hop culture isn’t about age, ethnicity, or gender. It’s about experiencing the birthplace of a movement that has touched future generations. We’re a great choice for those that appreciate both old school and new school hip hop, and if you read our reviews you’ll see that even those that have never had much flavor for hip hop culture have loved their Hush Tours experience.

Is Your Tour Available in Any Language Besides English? 2016-06-30T17:34:51+00:00

Unfortunately, our tour guides only speak English during the tour, however this tour is both musical and visual and can appreciated by those that do not speak the language. Hip Hop appeals to people of all backgrounds.  We do provide points of interest written in French, German, Italian, Spanish, Korean, and Japanese.

Do You Ever Skip Sections of the Tour? 2016-06-30T17:31:30+00:00

While rare, we do occasionally need to modify a tour last minute or skip planned locations as a result of traffic conditions, construction, or issues that affect the tour route. We assume no responsibility for access to sites and activities or circumstances beyond our control. Keep in mind that on occasion we’ll also change up our tours on purpose to provide a brand new experience to the visitor.